Setting the service standard — that is what NearshoreNetworks is all about.
Exceeding expectations in the Maritime Communications industry is core to our mission of delivering our Service Commitment of 99.5% uptime connection guarantee to you, your vessels and your customers globally. We put our unmatched commitment in writing to deliver on the promise every day.
Your network and communication requirements are unique to your business. NearshoreNetworks offers solutions that cover a comprehensive range of services that are tailored to match your company's needs.
- 99.5% network end-to-end uptime guarantee
- 24/7 Network Active Monitoring via our Operations Centers
- Early incident detection with Support Level 1, 2, and 3 support in house
- First Line Remote Diagnostics and Trouble Identification/Resolution
- Technician dispatched onboard from remote diagnostics for physical fix
- On Site Field Engineering service for installation, commissioning, and maintenance globally